Announcements

Custom Script Ready Message To facilitate pharmacies that have modified their collection/delivery procedures as a result of COVID-19, there is now the ability to add a custom script ready / completion message. Once configured, the message will appear in the templates (viewable when when the Mark as Complete button is pressed in the Pharmacy Portal.) …

COVID-19: Change the dispensed message to reflect new collection methodsRead More »

Free Facebook Content All of our pharmacy customers remain open for business and have introduced social distancing procedures to reduce the risk to staff and patients. The online & mobile prescription ordering channels are now more important than ever. They can also facilitate the increased number of pharmacies offering free delivery and curbside pick up. We …

COVID-19: Marketing Support for our Pharmacy CustomersRead More »

Mobile App Upgrades All customer apps have been upgraded to support marketing messages. This enables you to send a marketing message to all people who have downloaded the app – for example to describe new social distancing procedures; to keep patients informed about latest updates; advise on how you can compound shortages etc. This video shows you …

COVID-19: Free Upgrades to Apps and WebsitesRead More »

Configuration Options for Pharmacies Dispensing Pet Scripts A new setting in Refill Assistant (and RxMobility) enables a pharmacy to be set up as a Human only Pet only or Pharmacy that dispenses both human and pet meds. This setting changes the order and patient set up in the app. These settings are configured by us. Once …

Veterinary ConfigurationRead More »

In our latest software release, we’ve added a number of the enhancements requested by pharmacies. See below for a description of the changes we’ve made. If you have any queries or comments, let us know at support@productworld.zendesk.com. “View” events added to the Orders list in the portal When a message is received from a patient …

New Refill Assistant and Rx Mobility FeaturesRead More »

Refill Assistant, our brand new product, suits small to mid sized compounding or hybrid pharmacies and uses the same Rx Mobility technology that we co-developed with PCCA. Refill Assistant is a refill and patient communication platform. At its simplest a patient downloads the Refill Assistant app for free. Once downloaded, the patient can become part …

Pharmacy refill app. More Refills. Less Interruptions.Read More »

Fibromyalgia Hard to diagnose and viewed by some as imaginary, fibromyalgia is a condition that causes pain all over the body, sleep problems, fatigue, and more often than not deep distress. Fibromyalgia is real and it can be effectively treated and managed. According to the Centers for Disease Control & Prevention, “Fibromyalgia affects about 4 million US …

Fibromyalgia Prevalence and LDNRead More »