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Product Updates – July 2020
There was a fairly substantial update to our software this month. Some requested features were implemented plus some workflows improved. Custom order rejection message – we can now add a customized order rejection message. The message will appear in the list of messages if you decided to reject a script. If you are connected to PK …
COVID-19: Change the dispensed message to reflect new collection methods
Custom Script Ready Message To facilitate pharmacies that have modified their collection/delivery procedures as a result of COVID-19, there is now the ability to add a custom script ready / completion message. Once configured, the message will appear in the templates (viewable when when the Mark as Complete button is pressed in the Pharmacy Portal.) …
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COVID-19: Marketing Support for our Pharmacy Customers
Free Facebook Content All of our pharmacy customers remain open for business and have introduced social distancing procedures to reduce the risk to staff and patients. The online & mobile prescription ordering channels are now more important than ever. They can also facilitate the increased number of pharmacies offering free delivery and curbside pick up. We …
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COVID-19: Free Upgrades to Apps and Websites
Mobile App Upgrades All customer apps have been upgraded to support marketing messages. This enables you to send a marketing message to all people who have downloaded the app – for example to describe new social distancing procedures; to keep patients informed about latest updates; advise on how you can compound shortages etc. This video shows you …
Veterinary Configuration
Configuration Options for Pharmacies Dispensing Pet Scripts A new setting in Refill Assistant (and RxMobility) enables a pharmacy to be set up as a Human only Pet only or Pharmacy that dispenses both human and pet meds. This setting changes the order and patient set up in the app. These settings are configured by us. Once …
Refill Form Configuration Examples
LTC Pharmacy Order Form Configuration Example In this example, the order form is configured for an LTC pharmacy. Nurses use the app to order refills on behalf of patients. Note Hospice Nurse Pharmacy is the instance. Community Pharmacy Order Form Configuration Example In this example, the order form is configured for a community pharmacy. Note …
Training Webinar – Pharmacist Portal, Website and App
The following is a recording of our training webinar run on July 16th. The webinar was split into 2 parts. The 1st part concentrated on the mobile app, website and the pharmacist portal. The 2nd on PK Software. If you wish to skip to PK, please go to minute 42 in the video. Webinar Content …
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The Business Case for BHRT
Over the last few years, I have come across many compounding pharmacies who have focused on BHRT. The match with compounding is perfect: a natural alternative to mass produced HRT tailored to the individual patient. BHRT is a perfect match between patient needs and compounding pharmacy’s strengths. Behind the perfect match, there are some compelling …
How to define advertising objectives for your pharmacy
Clear objectives for an advertising campaign are essential. Do you want to build a specific part of your business, encourage patients to switch or raise awareness of your pharmacy in your community. It is important to decide before the advertising campaign starts, so that the advertising can be designed to support your goals. Plus the …
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